An avatar-led consultation room your visitors can join immediately: two-way voice, a live transcript, chat, and a structured summary your team reviews afterwards.
The gap between "I am interested" and "we have spoken" is where most enquiries die. A form promises a callback within a day. A calendar link offers a slot next week. Both ask an interested person to wait, and interest does not keep well.
An AI consultation experience closes that gap: the visitor joins a room in the browser and has the first conversation now. They talk, the AI consultant asks the questions your team would have asked, and what comes out the other side is a structured record — requirements, links, files and a preliminary estimate — for a human to review before anything is promised. This site runs exactly that arrangement, which is why the description below is specific rather than aspirational.
This is a first-conversation tool. It is worth building when the delay before that conversation is costing you.
Scheduling introduces a gap during which a prospect talks to someone else, loses momentum, or reconsiders. A room they can join in the next thirty seconds removes the gap entirely.
The same opening questions, asked by the person least available to ask them. Automating the first pass leaves your specialists for the conversations that genuinely need them.
A good call ends with a memory and three lines of notes. A structured summary produced from the conversation itself means nothing depends on who was paying attention.
"How much for an app?" cannot be answered. A guided conversation that captures scope, roles, integrations and constraints turns an unanswerable question into an indicative range.
A prospect eight hours away rarely lines up with your calendar. An agent that is available whenever they are removes the coordination problem for the first conversation.
The pattern suits any structured first conversation that currently needs a person and a calendar.
Capturing what a prospect needs, at the moment they are thinking about it, so your team joins the second conversation already informed.
A guided conversation through scope, users, platforms and integrations that ends in a preliminary estimate rather than a promise to get back to them.
Structured initial intake for consultancies and agencies, collecting the background and documents a specialist would otherwise gather in a first call.
Walking a new customer through setup live, answering questions from your own documentation, and recording what still needs doing.
Guided intake where the questions branch, documents need collecting, and a person will review the outcome before any decision is communicated.
Capturing a request from another department in a structured way, so a ticket arrives with the context already attached.
Everything below is a component we build. The consultant appears as an animated avatar tile — we do not generate photorealistic video of a human.
A real-time room in the browser, joined from a link with no software to install.
An avatar-led presence with a voice, animation states and a clear label saying what it is.
Three parallel channels, because not everything is best said out loud.
The conversation is connected to your existing intake, so nothing is asked twice.
The output of the session is a record a person picks up, not an automated sale.
A recorded conversation with an AI raises obligations, and the room is built around them.
This is the highest-stakes AI surface we build: it speaks to a prospect, in your name, about money. The design is conservative on purpose.
The conversation design and the estimation rules take more effort than the room itself.
We map the first conversation your team currently has, then decide which parts an agent should handle and where a person must take over.
The room is a real-time application with its own interaction problems — permissions, devices, network and attention.
Room, agent and back office are built together, because the session is only useful if the record lands somewhere.
Tested as a meeting, not as a page: real devices, real network conditions, real interruptions.
Early sessions are reviewed closely, because this agent represents you to people who have not met you.
A consultation is worth what happens after it. These are the connections we build; anything not listed is custom scope we would confirm before promising.
Answer a few questions and our AI produces an indicative team, effort, cost and timeline range for your project. No signup, and the result is an estimate rather than a quotation.
This is a bigger build than a chat widget: a real-time room, an agent and a back office. Most clients stage it.
One conversation flow, the room, the agent and a summary delivered to your inbox, launched behind a link so real prospects can be observed using it.
Best for testing whether your audience will join a live AI session.
Multiple flows, estimation or qualification rules, CRM and dashboard integration, scheduling, escalation paths and internal review tooling.
Best once the pilot has proven the format.
Monthly capacity for session review, conversation and grounding updates, estimation rule changes, provider migrations and cost tuning.
Best for a room handling live enquiries.
This is the section we would want to read first if we were buying it.
Transcripts and recordings are captured only with consent, and the consent state stays attached to the record so your team can see it before using anything. Retention periods are configurable, and disclosure that the consultant is an AI is a fixed part of the experience.
These sessions capture voice, video permissions, business detail and sometimes documents. The handling is designed around that.
We hold no certification and offer no warranty of security. These sessions frequently contain personal and commercial information, so if you operate under a specific privacy regime, raise it during discovery — consent wording, data location and retention are design decisions that are far cheaper to settle before launch than after.
No, and we would not build it that way. The consultant is introduced as an AI agent and appears as an animated avatar tile with listening, thinking and speaking states. There is no synthesised human likeness and no implication that a member of staff is on the call.
Not out of the box, and we will not claim otherwise. The room is embedded in your own site and joined in a browser, which is why there is nothing to install. If a third-party platform integration is genuinely required, it is separate scope and we would investigate feasibility before committing to it.
No. There is no telephone dial-in and no phone number. The session runs over an internet connection in a browser, on desktop or mobile, and a visitor can join audio-only if they prefer not to use a camera.
No. It is a preliminary, indicative estimate calculated by deterministic server-side rules from the facts captured in the conversation, and it is labelled as such where the visitor can see it. It is not a quotation or an offer, and a person reviews the session before any commercial follow-up.
No. The agent gathers requirements, answers grounded questions and produces a summary. It does not negotiate, discount, agree terms or commit to timelines — those route to your team, with the session record attached.
They say so and the system takes them there: an escalation path, a callback request or a booked follow-up, depending on how you configure it. That option is offered rather than hidden, and the conversation so far is passed on so nothing has to be repeated.
A consultation agent is often the first thing an overseas prospect interacts with, which makes availability outside our own working day the deciding factor — each market page below states the overlap you can actually expect.
SCS Softwares works from Indore, India, and delivers to these markets remotely. We hold no office, company registration, telephone number or staff in any of them.
How remote delivery is arrangedMost projects touch more than one of these. Follow whichever describes the next piece of your build.
This site runs an AI consultation room — start one and see how the format behaves. Then get an indicative estimate for your own, or talk to the team.
